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Case Study · Colorectal Surgery Clinic

Julian Ong Endoscopy & Surgery

Julian Ong Endoscopy & Surgery needed a clinic site that takes the awkwardness out of colorectal care and gets a consultation booked.

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The Julian Ong Endoscopy & Surgery website on a laptop and a phone
Client
Julian Ong Endoscopy & Surgery
Industry
Colorectal Surgery Clinic
Services
Website Design, Website Development
Location
Singapore

Client Profile

Who They Are

Julian Ong Endoscopy & Surgery (Pte Ltd) is a Singapore practice covering endoscopy of the upper and lower gastrointestinal tract alongside colorectal work, from perianal surgery to minimally invasive surgery of the colon and rectum, whether the condition is benign or malignant. It belongs to a group of Medisave accredited clinics spread across Singapore.

The man behind the name is Dr Ong Kian Peng, Julian, a consultant general and colorectal surgeon. Endoscopy, minimally invasive and laparoscopic surgery for colorectal cancer, robotic-assisted surgery and trauma surgery are his areas of interest, and he teaches as an accredited instructor on the Advanced Trauma Life Support programme.

The Brief

What We Set Out To Do

Honestly, nobody enjoys talking about their colon. So the first job of this site was to make common conditions of the colon, rectum and anus feel like nothing to be embarrassed about, and the second was to make booking a consultation the simplest step on the page. Up top, a photo of the waiting area sits behind Book a Consultation and Read More buttons. An About section says in plain words why getting checked early matters, and Dr Ong is introduced right after.

Then a purple booking card is paired with three services described in everyday terms, a map with regional tabs covers both clinics with their addresses, phone numbers and opening hours, and a Contact Us banner rounds things off. The phone number and email never leave the top of the page.

Our Solution

What We Built

  1. 01

    Waiting Room Hero

    The clinic name over a photo of its waiting area, a line summing up the services, and Book a Consultation and Read More buttons.

  2. 02

    About The Practice

    A strong statement on complete colorectal care next to a plain-English paragraph on the value of early checks, finished with a Learn More button.

  3. 03

    Meet Dr Ong

    Dr Ong photographed in front of his certificates, with his profile and a Read More button alongside.

  4. 04

    Colorectal Services

    Three services, endoscopy, perianal treatment and colorectal surgery, explained in everyday language beside a purple Booking Consultation card with a Book Now button.

  5. 05

    Clinics And Opening Hours

    A map with regional tabs, two clinic cards carrying addresses and phone numbers, and a panel listing opening hours.

  6. 06

    Contact Banner And Footer

    A dark banner that asks visitors to get in touch via a Contact Us button, above a footer holding the address and social links.

The Finished Site

Scroll Through The Home Page

The full page as it looks on a desktop screen. Scroll inside the window to see every section.

The Julian Ong Endoscopy & Surgery home page, top to bottom

Our Work

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Usually replies within 12 hours · Fixed quote before starting